Online reputation management for doctors
One old news story or angry patient review in a search for a doctor's name can overshadow years of trust; a doctor's reputation needs both professional and legal care.
Common problems
- Accident, lawsuit or investigation stories still on page one years later
- Fake or rule-breaking reviews on doctor rating sites and Google
- Fake social accounts in your name, pages booking appointments under your name
- Forum posts sharing your personal details
What we do
- Publisher requests, anonymisation and Google delisting for old stories. We have removed accident-related news about several doctors this way.
- Documented reports of fake and rule-breaking reviews
- Taking down impersonation accounts
- Making accurate information visible: up-to-date profiles, publications, a Google Knowledge Panel
Rules to respect
Healthcare promotion is tightly regulated in most countries. Buying reviews, rewarding patients for reviews or promising results is risky on platforms and under the rules. Never share patient details when replying.
Frequently asked questions
How should I reply to a patient review?
Give no information about treatment and do not even confirm the person was your patient; write a general reply inviting them to get in touch.
Can an old court story be removed?
If the case ended in your favour or the story is very old, publisher requests, data protection requests and Google requests often remove or anonymise it.