How to report Amazon product reviews
Sellers cannot delete Amazon reviews; rule-breaking reviews are reported to Amazon, and Brand Registry tools handle counterfeits.
What can be reported
Seller or shipping feedback posted as product reviews, abuse, personal information, ads and links, and fake or incentivised reviews.
Steps
- Use "Report" under the review.
- Document grounds in a Seller Central case.
- With a registered trademark, use Brand Registry to report counterfeits.
Watch out
Offering money or free products for reviews gets accounts suspended.
Frequently asked questions
Can I contact the reviewer?
Pressuring buyers to change reviews outside Amazon's tools breaks the rules.