How to report Yemeksepeti and Getir reviews
Ratings on Turkish delivery apps decide a restaurant's visibility; rule-breaking reviews are reported, and courier or delay complaints are handled separately.
Steps
- Find the review and order in the restaurant panel.
- Report rule-breaking reviews; note when the platform's courier delivered.
- Reply briefly with the fix.
- Solve recurring issues such as portions, temperature and packaging in the kitchen.
Frequently asked questions
Do courier delays hit my rating?
It depends on the platform; disputes that show who delivered often succeed.