Review request message
Platforms ban selectively asking happy customers and rewarding reviews; asking everyone equally, without incentives, is compliant.
Template
Hi [Name], thank you for choosing us for [service / order].
Sharing your experience on [platform] helps other customers: [link]
All feedback, positive or negative, is valuable to us.Rules
Send to every customer, offer no rewards, and check the platform: Yelp bans asking for reviews altogether.
General information, not legal advice. In real cases we work alongside lawyers who specialise in digital rights.
Frequently asked questions
When to send it?
Shortly after delivery, while the experience is fresh.