Fake review
A fake review is not based on a genuine customer experience: bought, written by a competitor or produced by networks of accounts.
What platforms do
Google, Trustpilot and Tripadvisor ban fake reviews and remove them when reported with evidence. Businesses buying positive fakes face penalties too.
How to report
With evidence such as no customer record, similar reviews on the same day and new accounts. Template: fake review report.
Frequently asked questions
Is a genuine negative review fake?
No; it will not be removed, but you can reply to it.