İçeriğe geç

How to report Hepsiburada reviews

On Hepsiburada sellers cannot delete reviews; rule-breaking ones are reported and negative experiences handled through fixes and replies.

Steps

  1. Match the review to its order in the seller panel.
  2. Report abuse, personal information or irrelevant content.
  3. Resolve delivery, return and mismatch complaints quickly.
  4. Keep descriptions and images true to the product.

Frequently asked questions

What if a competitor buys fake reviews?

Document dates, shared wording and buyers with no order record, and report them.

Get help with this